Flidget

Most SaaS founders find out why a user churned days after it happens. By then the user has moved on, switched tools, and stopped caring. The real reason is gone forever.

Flidget solves this in two ways.

First, drift detection. Flidget watches how users interact with your product and scores every user as Healthy, Risky, or Drifting based on actual usage patterns like session depth, last active date, and whether they reached your key features. You get plain language signals like "9 days inactive, never completed onboarding" not just a number. This happens before anyone thinks about cancelling, so you can reach out while there's still time.

Second, Retention Copilot. When someone does click cancel, a short conversation opens right on your page. No redirects, no forms. They speak or type for 10 seconds and the real reason lands in your dashboard, tagged and ready to act on. Voice and text both supported.

Everything lives in one dashboard. Drift scores, exit reasons, win-back queue, and user level details all in one place so you can filter, read, and decide without digging through spreadsheets or support tickets.

Flidget works with any frontend stack and any payment provider. One script tag, a public key, and you're live in under an hour. Starts at $29 per month, free 14 day trial, no credit card required.

Built for indie founders and small SaaS teams who are still in the fight and can't afford to lose users without knowing why.