Founder Playbook
Onboarding
“There are two places to hit users with a paywall — on open and on feature gates. Best practice is to do both. You get more shots on goal and you get users at different intent levels.”
More shots on goal: show the paywall on every app open AND before locked features
Moore frames paywall placement as a volume-of-exposure problem: the more touchpoints, the more chances to convert at the moment a user's intent peaks. Showing the paywall only once (e.g., only at first launch) abandons users who return days later with higher willingness to pay. Combining app-open paywalls with feature-gate paywalls ensures coverage across both early curiosity and later demonstrated need.
J
Jake Moore & Darryl Stone
Superwall & CitizenJake Moore: Superwall founder, built Fitness AI through YC; moving paywall before onboarding + adding video lifted trial conversions 80% and install-to-paywall from 40% to 85%.
Sub Club by RevenueCat
Top 5 Considerations for Paywall Optimization — Live at App Promotion Summit NYC· 4:00