“until each product is making 10k per month in revenue the supports link on each software is directing people to my Twitter DMs and that creates a daily flow of people that comes to me people feel much much closer from you and it gives you this insane reactivity where if someone tells you about something and you fix it in like 5 to 10 minutes they might be like customers for life”

Route All Support to Your Personal DMs Until You Hit $10K MRR

Tibo deliberately funnels all early support through his personal Twitter DMs to manufacture daily user contact and lightning-fast feedback loops. The direct channel transforms quick fixes — sometimes in five minutes — into lifelong advocates who publicly promote the product.