Founder Playbook

Idea validation
you cannot only focus on one area for example for this case we cannot just only focus on the first time conversion and then only the revenue amount right so we have to measure hey is David going to come back is David going to buy platinum again it's going to cancel

Track contra-metrics: did the upsold user re-subscribe or churn?

Tinder required every monetization test to track contra-metrics — not just first-time conversion and revenue, but downstream retention and renewal of upsold users. When ML nudged a user from Plus to Platinum, the team watched whether they came back. A conversion win that causes long-term churn is a net loss; tracking it prevented over-optimizing for short-term revenue.


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Shawn Gong
TinderML-powered dynamic paywalls drove a multi-million dollar annual revenue increase at Tinder, replacing one static paywall for all users.
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Dynamic Paywalls That Drove Millions in New Revenue· 9:28
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