Founder Playbook

Onboarding
when I when I decided everybody's going to be verified in the groups I I made the verification process free right and and I don't remove people from the groups because they badmouth hauling buddies I don't

Make verification free and non-coercive

Don't charge for the trust-building step that benefits the whole ecosystem. Make verification (ID, insurance, license) free so the supply side has zero friction to onboard, and don't punish users who criticize you publicly. The directory grows faster and feels less like a tollbooth — which is what builds defensible trust over time.


A
Andrew Hodson
Hauling Buddies + Wrench RadarAuto-mechanic-turned-indie-hacker — built Hauling Buddies (300+ verified animal-transport companies) by taking over abandoned Facebook groups.
The Bootstrapped Founder
Andrew Hodson — A Mechanic's Leap into Tech Entrepreneurship· 20:30
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