Founder Playbook
Pricing
“What we typically see when we've done price increases in the past is that they usually impact subscriber acquisition way more than subscriber retention — if you execute well you won't see much churn from your existing subscriber base but you will see a little pressure on new subscriber acquisition.”
Price Increases Hit New Subscriber Acquisition Far More Than Existing Retention
Across Hulu, Crunchyroll, and HBO Max, Reid DeRamus observed a consistent pattern: well-executed price hikes produce minimal churn among existing subscribers but cause a visible step-function drop in new subscriber adds. The implication for small apps is that the short-term revenue hit of raising prices is mostly a slowdown in growth velocity, not a wave of cancellations — a far more manageable trade-off than most operators fear.
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Reid DeRamus
Substack (ex-Crunchyroll, Hulu, HBO Max)Growth PM · Crunchyroll 200K → 12M paid subs
Sub Club by RevenueCat
Raising App Prices the RIGHT Way — Reid DeRamus, Substack· 14:35