Founder Playbook

Retention
We program workouts on six week cycles we call them string series and they become like these great entry point moments into the product where you can tell a story about urgency saying you weren't here or it didn't make sense for you to join for the first string series but tomorrow is day one.

Six-Week Program Cycles Create Natural "Day One" Urgency for Unconverted Leads

Ladder structures its workout content in six-week 'string series' cycles. When a new series starts, every unconverted lead in the database has a compelling, time-bound reason to join: it is genuinely day one, and starting alongside a cohort of other new members creates real momentum. This turns a content-production necessity into a recurring urgency-marketing mechanism that avoids manufactured scarcity.


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Greg Stewart
LadderCEO of Ladder — one of the fastest-growing fitness subscription apps; shifted from majority monthly to majority annual subscribers; manages growth on payback period, not LTV.
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How to Use Segmentation to Maximize LTV — Greg Stewart, Ladder· 14:52
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