“Every time I shipped a feature or just I fixed a bug for someone specific user I would text these users: Hi John I just fixed your issue, or hi John I just implemented the feature you requested, could you let me know how you feel about it. Once they get back to me with a positive answer only then I would ask them to review my app.”

Close The Loop Personally On Every Feature Request, Then Ask For The Review

Chris saved every support email and feature request from day one, then personally followed up when he shipped a fix or feature. Only after a user responded positively would he ask for a review, which became his core App Store ranking lever in lieu of paid marketing.