Founder Playbook
Mindset
“what queer bit reveal in in platforms like that allow you to do where given an IP address it will say we think they work at IBM and then like a little pop-up will show up like a chat driftbot saying Hey ibmer or something like that to me is... where it gets a little creepy”
Listen, don't enrich — citation is the creepy-line
The line between helpful and creepy is whether you name where the data came from. Personalization based on volunteered data ("you told me you work with a team, so here's why this fits") feels like listening; personalization based on inferred data (IP→company, scraped LinkedIn, wrong first name) feels invasive and breaks trust the moment it's wrong. Cite the source explicitly: "you shared this with me" beats every black-box inference.
B
Brennan Dunn
RightMessage / Create & SellFounder of RightMessage and author of "This Is Personal" — personalized marketing as the middle ground between billboard and sales call.
The Bootstrapped Founder
Brennan Dunn — This Is Personal· 32:20