Founder Playbook

Retention
The impact that you can drive with notifications is reach times relevance times frequency. Not all notifications are equal and the really killer ones that are going to supercharge your business have high reach, high relevance and high frequency — and then you're in that golden quadrant.

Notification impact = Reach × Relevance × Frequency (the RRF formula)

Distilled from SoundCloud's 500M-pushes-a-month system, the RRF formula scores every notification on three axes: reach (opt-in rate × addressable segment), relevance (proxy: CTR), and frequency (cadence before opt-outs). Boost relevance via personalization and you can push frequency higher without bleeding reach.


A
Andy Carvell
PhitureEx-SoundCloud growth (4.5 yrs, 500M push/month) · Phiture mobile growth consultancy to Headspace, Spotify, Blinkist, VSCO · creator of the Mobile Growth Stack
Sub Club by RevenueCat
Proven Growth and Retention Strategies for App Developers· 0:08
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