Founder Playbook

Product
The section or like the topics that they like in the app, they're not the one that brought them in... it's like I'm driven to a certain product in an app because I think that I'm interested in this but then I end up using it for something else, but if I use that message in the ads it doesn't actually work.

The feature that hooks the install isn't the feature that retains — split your messaging

Paired's user research showed the features users love most aren't what initially pulled them in. Testing the retention-driving messages in acquisition ads flopped. Treat acquisition copy and onboarding emphasis as separate problems — they answer to different audience moments. Don't naively port your top-retained feature into your ad hook.


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Gessica Bicego
Paired (CMO)CMO at Paired (#1 couples app) — built brand-first marketing 15→24 people, previously 6 years leading growth at Blinkist scaling it globally
Sub Club by RevenueCat
Brand Marketing, Product-Market Fit, & App Growth· 18:30
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